Protect Your Technology Investment
UMS Technology Assurance Plans provide proactive maintenance, priority support, strategic planning, and predictable monthly pricing to keep your technology operating when it matters most.
UMS Technology Assurance Plans starting at just $99/month. Save with annual billing. Ask about our package add-ons.
🛠 Legacy Care
- Keep existing technology reliable while planning for future upgrades.
- Business-hours remote support
- Annual system health review
- Discounted labor
- Software/firmware guidance
- Technology replacement planning
- Annual budget recommendations
🖥 Essential
- Reliable support for everyday operations.
- Everything in Legacy Care, plus:
- Priority Support
- One preventative maintenance visit per year
- Basic equipment documentation
- Warranty tracking
- Preferred labor rates
⭐ Professional
- Minimize Downtime, Maximize System Performance
- Everything in Essentials, plus:
- Faster response times
- Two preventative maintenance visits
- Remote monitoring (where supported)
- Equipment Inventory
- Quarterly technology reviews
- Lifecycle planning
- Support for software renewals
🛡 Mission Critical
- Maximum uptime for mission-critical environments.
- Everything in Professional, plus:
- Highest priority response
- Emergency after-hours support
- Three to four onsite preventative visits
- Annual operator training
- Dedicated account manager
- Priority scheduling
- Loaner equipment when available
- Executive technology planning
🏢 Enterprise
- Complete technology management for organizations with multiple facilities and mission-critical operations.
- Everything in Mission Critical, plus:
- Multiple facilities
- Unlimited strategic planning
- Annual capital improvement planning
- Dedicated technical advisor
- Budget forecasting
- Multi-site reporting
- Executive business reviews
- Customized service levels
Protecting the Technology That Keeps Your Organization Depends On
Flexible support plans for municipalities, schools, courts, public safety agencies, community media organizations, and businesses throughout New England.
Every meeting, broadcast, classroom, courtroom, and public event depends on reliable technology. UMS Technology Assurance Plans provide proactive maintenance, priority technical support, strategic lifecycle planning, and responsive local service designed to maximize uptime, extend equipment life, and protect your investment—giving you confidence that your systems will perform when it matters most.
UMS TECHNOLOGY ASSURANCE PLANS DETAILS:
Every Managed Service Plan Includes:
✓ Dedicated support from UMS
✓ Direct access to experienced technicians
✓ Priority scheduling based on plan level
✓ Technology planning recommendations
✓ Responsive local service
✓ Annual technology health review
Why Choose a UMS Technology Assurance Plan?
Reduce Downtime
Prevent problems before they interrupt meetings, broadcasts, or daily operations.
Predictable Budgeting
Fixed monthly support costs instead of unexpected repair expenses.
Priority Support
Receive faster response times when technology issues arise.
Extend Equipment Life
Preventative maintenance helps maximize the life of your investment.
Strategic Technology Planning
Plan future upgrades before equipment reaches end-of-life.
Local Experts
Partner with a New England team that understands municipal technology environments.
Technology Assurance Plans are designed for:
Municipal Government
Courts
Public Safety
Schools
Community Media & PEG
Businesses