Welcome to Unique Media Systems
Professional AV Integration · Managed Services · Support
Whether you're requesting service, planning a new project, or accessing your customer portal, we're here to help.
How can we help today?
One tap to the right team. Every request routes to the correct UMS queue.
Report an issue and open a service request.
Preventative maintenance or onsite support.
Legacy, Essential, Professional, Mission Critical.
Browse UMS solution categories.
Sign in or request access to the UMS Customer Portal.
Phone, email and office information.
Why organizations choose UMS
Managed services reduce downtime, protect capital investments and give your team a single accountable partner for AV.
Industries we serve
Purpose-built AV, broadcast and control systems for public sector and enterprise environments.
Manufacturers we design, install and service
UMS is an independent systems integrator. We specify the right platform for each project.
Control & Collaboration
Displays
Streaming & Production
Manufacturer names and logos are trademarks of their respective owners and are shown for reference only.
Your account. Your equipment. Your history.
The UMS Customer Portal centralizes service requests, documentation and equipment records for every managed customer.
- Service Requests
- Scheduled Visits
- Documents & As-Builts
- Equipment Inventory
- Warranty Lookup
- Renewal Management
- Preventative Maintenance Calendar
- Training Library
- Project Status
Who we are
Unique Media Systems designs, installs and supports professional AV systems for municipalities, broadcasters, schools, courtrooms, public safety agencies and commercial organizations throughout New England.
Join our team
We welcome applications from experienced AV, broadcast, networking and technical professionals across New England.
Talk to UMS
Business-hours support for all customers. After-hours emergency response is available for Mission Critical managed service customers.